Why should I sign up for an account?

"Do you want to get exclusive access to top products at special prices? News and offers about the adidas things you love? The ability to review past purchases in Order history, and use track & trace to check the status of recent orders ? If the answer is yes, you should sign up now!

Your Account page is the central location where you have access to all your information. It is also possible to maintain an address book and specify a newsletter subscription."


What if I forget my account password?

If you have forgotten your account password, please click on Sign In and then on the "Forgotten password" link and we will email you a new one straight away.



Do I need to register in order to buy something online?

Registration is not required. You can always place an order at the adidas online shop as a guest. At the same time - if you plan to make regular purchases through our site then we recommend that you register. This will save you time when re-ordering at the adidas online shop.




Why should I sign up for a newsletter?

You'll be first to hear the latest adidas news, take advantage of special deals and exclusive online sales.




What do I do if my question isn't covered here?

If you cannot find the answer to your question here, we recommend you to contact us via

1) Live Chat:chat Look out for this icon on the bottom right of your screen.

*Available only when our customer service agents are not currently attending to other customers

2) Call at: 1800012805


Our advisors will be happy to assist you.