Customer Service

We appreciate your time and strive to quickly and accurately provide answers to your questions.


Online Shop Support

For information regarding online orders or our Online Shop:

Phone: 1800012805 *

Our Online Shop Customer Service advisors are available:

Mon - Fri (excluding Public Holidays) : 9am to 6pm

*‘Freephone’ only applies to landlines


We will strive to respond to your online shop enquiries within 1-2 days.


General Consumer Enquiries

For all general consumer enquiries that are not related to our online shop:

Phone: 1800012805 * and listen to the options.


adidas Group

For information on the adidas Group, please visit:



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